Posted on: 5.26.2009 10:11:15 AM Posted by John Herman
Here are four things to keep in
mind when evaluating your facility management practices:
1- Bundled Outsourcing
Relying on one exceptional company
to oversee your facility’s mechanical, electrical and general maintenance may
save you money. You may be able to negotiate a specially priced package that
includes all of the services you want. If you’ve got multiple campuses to think
about, some facility management companies will offer ala carte packages to fit
your needs. By having one full-service company maintain your facility, there is
a single source of responsibility; eliminating coordination needs and multiple
contracts to administer. Investigate options and consider price, 24-hour
responsiveness, services offered and experience working in health care
facilities.
2- Maximizing Space
As I mentioned in my blog Maximizing the Space You Have,
conducting an audit of your existing space is an excellent way to find areas
that can be used in smarter and more efficient ways. Consider alternative work
options – like telecommuting – as a way to free up overused space. An audit may
also determine that you’ve got excessive amounts of underutilized real estate.
This space may be ideal for creating new patient or waiting rooms, or it could
be a space that could be sublet to another practice group.
3- Atmosphere
Today’s healthcare facilities are
moving away from the sterile, cold environment and embracing a warmer, homier
atmosphere. Common beliefs are that interiors need to remind patients of home,
which leads to greater relaxation and may ultimately reduce in-hospital recovery
time. According to the American Hospital Association, women are playing a
leading role in selecting healthcare facilities for themselves and their
families, so we’re seeing hospitals and care centers being designed to fit
women’s preferences. Take a tour of your facilities with a fresh eye to see if
they are conveying an aesthetic that reflects your organization as well as your
patients. Better yet, have an outsider tour your facility with a fresh eye.
Many times we do not see the obvious where we live/work and spend time.
4- Hospital Personnel
Ensure that facility personnel have
input in facility practices. Conducting an annual audit of the facility with
staff input can lead to smoother day-to-day operations and a team that feels valued
and also more committed to the organization’s ongoing success.