CVS’s new tobacco-free stance raises more questions about how the retailing of healthcare might affect the strategy and design of other healthcare environments.
Four steps offer owners a plan for action to deliver a better patient experience in 2014.
Transformative breakthroughs in design will be needed for facilities to be successful in the new post-reform reality.
Thinking about branding, direction, distraction, and everything in between will help designers focus on the patient experience when creating wayfinding programs.
Curbing the spread of infection through values-based design leadership.