Leadership Strategies


Using Service Design To Understand, Improve Patient Experience

November 16, 2015     Jennifer Kovacs Silvis, Executive Editor

By identifying the unspoken or latent needs of patients, a healthcare organization and its built environment can be designed to best answer the human side of healthcare—even in an organization as big as the Mayo Clinic. Some lessons from the provider’s innovation center were shared during the Healthcare Design Expo & Conference. 


How To Create Brand Disciples

November 15, 2015     Jennifer Kovacs Silvis, Executive Editor

Providing quality products and services isn’t enough to gain market share in today’s business environment. The former director of communications strategies for Harley-Davidson Motor Co. shares the solutions the motorcycle manufacturer used to rebound from its decades-ago downturn to inspire healthcare design professionals in their own brand reimagining. 


The Retailing Of Healthcare

November 10, 2015     Robin Donovan

Smaller, branded healthcare facilities and the explosion of retail on healthcare campuses are revolutionizing modern healthcare design—in ways you may not have considered yet.


Coming Together To Improve Cancer Care

October 26, 2015     Anne DiNardo, Senior Editor

As cancer patient volumes continue to grow, health systems are investing in new or expanded facilities to bring comprehensive care services under one roof while giving patients a better sense of privacy, more choice, and holistic services.


Using Mixed Methods To Build Akron Children's New Pavilion

October 22, 2015     By Jennifer Kovacs Silvis, Executive Editor
With a culture of Lean already adopted, Akron Children’s Hospital leaders decided to mesh the approach with integrated project delivery to reap the rewards of both in the construction of the provider’s new Kay Jewelers Pavilion. 

What Can Healthcare Learn From Harley-Davidson?

October 15, 2015     Anne DiNardo, Senior Editor

The opening keynote speaker for the 2015 Healthcare Design Expo & Conference in November shares how the lessons he learned turning around the motor company can apply to healthcare and why industry leaders must employ new approaches and design tools to stay competitive and attract new customers.


Teaming Up For Wellness

August 28, 2015     Anne DiNardo, Senior Editor

The Philip Heit Center for Healthy New Albany brings together three organizations under one roof with the mission to improve the health of its Ohio community.


At Bat: Nurses Step Up To Design Plate

August 27, 2015     Anne DiNardo, Senior Editor

What’s the value of the clinician’s point of view in the planning and design of healthcare facilities? Two industry leaders talk about how nurses’ role has changed in the last decade and how they’re helping them get more involved.


Take 5 With Erica Steenstra

August 26, 2015     Posted by Anne DiNardo, Senior Editor

The director of environments with Taylor Design discusses the top five trends and issues getting her attention right now.


The IPD Contract: What It Covers And Why It Matters

August 4, 2015     Andrew Quirk

Tenets of integrated project delivery (IPD) have been applied to healthcare construction projects large and small for years, but using a formal IPD contract isn’t nearly as common. Tying firms to the project in a shared-risk model stands to improve teamwork and provides a framework for carrying out a project successfully.


Little Things: Designing For Labor, Delivery, And Beyond

July 31, 2015     Jennifer Kovacs Silvis, Executive Editor

Hospitals and health systems around the country are investing capital dollars in the birth experience, from creating standalone birth centers to renovating obstetrics units, all in an effort to get the details right for that special day—and, hopefully, inspire lifelong relationships along the way.


Scale And Scope: New Parkland Hospital

July 23, 2015     Jennifer Kovacs Silvis, Executive Editor

The original program for the New Parkland Hospital was based on a projection a bit smaller than the 2.1 million square feet the hospital ended up with, requiring the project team to make nips and tucks where it could to reel in the budget and deliver what was promised to Dallas County voters—a new hospital. 


Healthcare Form Meets Healthcare Function

July 10, 2015     Debra Levin

Too often healthcare facilities are built to answer a specific need, but more longevity can be achieved if buildings respond to strategic initiatives instead.


Collaboration Is Key In Swedish NICU Design

June 23, 2015     Gloria Cornell

On the third and final leg of my journey, I visited Stockholm—the heart of some of the most extensive NICU research in the world.


PHOTO TOUR: Jackson Laboratory for Genomic Medicine

June 19, 2015     Posted by Anne DiNardo, Senior Editor
Take a visual walk through a new research institute opened in Farmington, Conn., opened in October 2014.
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