During the design process, patients, families and/or community members are:


"It depends on the facility, their understanding of the design process, and their willingness to expend the resources to involve multiple stakeholders. The facilities that do involve community level stakeholders foster a better relationship with their community along with strong community support for their facilities."

"where appropriate..because not everyone can give the comments...if they have no idea what design or policies are..but we can listen and consider...as another perspective to how one sees the situation"